Customer sentiment isn’t one-size-fits-all. Focus on journeys — not just scores — to deliver real business impact.
The post 3 ways to boost your VOC program’s value through journey management appeared first on MarTech…
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Customer sentiment isn’t one-size-fits-all. Focus on journeys — not just scores — to deliver real business impact.
The post 3 ways to boost your VOC program’s value through journey management appeared first on MarTech…
Read More